Simply keeping up with the digital expectations of today’s tech-savvy consumer is no longer an option. Exceeding those expectations is a travel industry imperative and an opportunity for hotels to focus on the only thing that truly matters to consumers: the end-to-end guest experience.

In 2018, consumers will not just book a hotel room, they will book the experience that happens during their time in the market – from dinner reservations, to tours and activities to entertainment. Given their position in the purchase funnel, hotels have the unique opportunity to make a guest’s stay – not just on property, but also off property – differentiated and memorable. To review the options and trends of these digital expectations, Ted’s Tech Summit will address the theme of:

"Embrace the Urgency of Digital Transformation"

Digital business requires a new set of attributes and skills that allow you to operate successfully in a continuously changing world, more frequent complex decision making, continuous problem solving, rapid pattern recognition and exception handling.

Once again, we are very excited to bring three exceptional international keynote speakers from different sides of the world. Nikki Barua, CEO of BeyondCurious, USA, Flor Bleeker, CIO, Movenpick Group, Switzerland and Kanishka Agiwal, Travel & Transportation Industry Leader - India & S E Asia, IBM Global Business Services.

With dozens of technology for hotel ‘innovations’ hitting the market every year, Ted’s Technology Conference provides a rare opportunity in Australia to learn about real trends and temporary fads. We were privileged hear from some of the world’s leading authorities in hospitality IT, and how to better enhance sales and the overall guest experience

Peter Savoff, General Manager Emporium Hotels