8:00 am - 8:45 am

Registration – Level 3, Ballroom Foyer, Sofitel Wentworth

8:30 am - 9:00 am

Welcome tea & coffee in foyer

9:00 am - 9:05 am

Summit Welcome

Ted Horner
E, Horner & Associates

9:05 am - 9:50 am

Opening Keynote

The Agile Manifesto: Successfully Navigate Risk and Uncertainty

Nikki will discuss how hotel companies prepare to face the new digital reality and why large companies must think and act with the agility of a startup to become digital businesses. She will share use cases of companies that propelled innovation without getting caught up in over-engineering or over-thinking a perfect solution. She will highlight the capabilities, mindset and skillsets needed to adopt this approach, and how you can be the change agent that helps your organization successfully navigate through risk and uncertainty.

Nikki Barua
CEO, Beyond Curious

9:50 am - 10:20 am

Plenary Keynote

IT enabled commercial transformation at Mövenpick Group

Under Floor’s leadership, Mövenpick is undergoing a major IT transformation including the global roll-out of Oracle’s Opera Cloud PMS and CRM, as the first company in the world. In support of Mövenpick Hotels & Resorts’ growing portfolio of upscale hotels, a number of other large IT-enabled programmes are currently being implemented including CRM, CRS, web, distribution, digital guest experience and ERP projects.

Floor Bleeker
CIO, Movenpick Hotels & Resorts

10:20 am - 11:00 am

Morning Tea

11:30 am - 12:10 pm

Global Hotel Technology Trends

Michael Blake
Executive President & CEO, HTNG

12:10 pm - 1:00 pm

Guest Facing Technology Panel - Inroom Guest Technology

Guest facing technology is rapidly evolving and it can often be a huge  task for properties to be on the forefront of the latest products and services available. How does a property balance what to provide and what to enable? Discover voice activation and the future of apps, and learn how to integrate new guest facing technology into your property to offer guests a seamless journey. Leave the session knowing how innovations are being embraced by guests and how technology is becoming an important differentiator.

Guest Speakers:
Wayne Taranto
Director of Hotel & Suites
Dave Baswal
COO/CFO Ovolo Hotels AU
Michael Blake
Executive President & CEO, HTNG

Moderator:
Matt Stephens
Managing Editor, eHotelier

1:00 pm - 2:00 pm

Light Lunch in the foyer