FAQs

WHO SHOULD ATTEND THE SUMMIT?
Designed to bring together clinicians, professional groups, consumers, health executives and funders, quality improvement groups, academics, students, economists and other interested stakeholders, the Post Operative Complications Summit outcomes include:

• Review the calls to action identified at the first summit in March 2020, the challenges and successes.
• Exchange thoughts and breakdown barriers to addressing post operative complications in Australia.
• Share views on priorities and means to deliver high value care to enhance patient outcomes and health services sustainability.
• Discuss concepts and champion solutions that revolutionise patient care.
• Identify specific projects of high priority and examine how these can be rapidly progressed.

WHY SHOULD I ATTEND THE SUMMIT?
The Post Operative Complications Summit is intended to create changes in healthcare delivery before and after surgery to generate high-value care with improved patient outcomes and reduced costs. 

This is an interactive summit, with audience participation a major part of the program. Exchange thoughts and breakdown barriers to post operative complications in Australia, this summit is an invaluable opportunity for you to collaboratively discuss concepts and champion solutions that revolutionise patient care.
 

WHAT ARE THE SUMMIT DATES AND VENUE?
The Post Operative Complications Summit is being held on Friday, 14 July and Saturday, 15 July 2023 at the National Wine Centre of Australia, Adelaide.


HOW DO I GET TO THE SUMMIT VENUE?
The summit venue is a short walk from most Adelaide CBD hotels. Click here for a map, so you can plan your travels.


IS THERE PARKING AT THE SUMMIT VENUE?
Click here for parking options at The National Wine Centre of Australia. 


HOW MUCH DOES IT COST TO ATTEND THE SUMMIT?
Click here for available summit passes and pricing.

NOTE:
^ Proof of student status is required to purchase a student pass, you will be asked to upload a photo of your student ID card at time of registration.
^^ Early bird passes are available until 11:59pm on Sunday, 30 April 2023. To qualify for early bird pricing your summit registration pass must be purchased and paid for in full prior.
^^^ Regular passes are effective from Monday, 1 May 2023.


HOW DO I PAY FOR MY SUMMIT REGISTRATION PASS?
All prices are in Australian dollars (AUD) and include GST. Summit passes must be paid by credit card (Visa, MasterCard or AMEX) during the online summit registration process. All credit card transactions incur a 3% merchant fee.

Please note that summit passes are only confirmed upon receipt of payment.


I NEED A TAX INVOICE!
A tax invoice is provided for all registrations, you can download your tax invoice by using the link within your confirmation of registration email.

Should you require a tax invoice for each attendee please ensure you register each attendee separately.


WHAT IS THE SUMMIT DRESS CODE?
Casual business attire is suitable for the summit and its social events.


CAN I SHARE MY SUMMIT PASS WITH SOMEONE?
Splitting of summit passes is not allowed under any circumstances. Delegates who wish to attend must purchase a summit pass.


CAN I CANCEL MY SUMMIT PASS?
Cancellations must be received in writing to the summit secretariat in accordance with the following schedule:

• 1 February to 30 April 2023 | 100% refund
• 1 May to 30 June 2023 | 50% refund
• 1 July to 14 July 2023 | no refund

I CAN NO LONGER ATTEND; CAN I GIVE MY SUMMIT PASS TO SOMEONE IN MY ORGANISATION?
If you are unable to attend the summit after registering, a substitution from the same organisation is permitted at no charge. Please submit your substitution notification to the summit secretariat.

Notification must be received in writing by Thursday, 13 July 2023. For substitutions after this deadline, please bring written notification with you and present to the onsite summit registration team.


CAN I GET A REFUND, I DID NOT ATTEND THE SUMMIT?
No refunds will be made for non-attendance at the summit, and any unpaid registration fees will still be payable.

In the case of medical emergency which has caused a registered delegate not to attend the summit, the summit secretariat must be provided with a medical certificate or appropriate documentation before any refund will be considered. When the summit secretariat is advised of a situation after the summit, and a refund is deemed to be appropriate, the delegate must still pay the administration fee along with any catering charges incurred because of their cancelled registration, for all catering events at which they were scheduled to attend.


I NEED ACCOMMODATION, WHAT DO I DO?
Delegates are responsible for organising and managing their own accommodation directly with the hotel, and must comply with the hotels rates, validity, terms, conditions and cancellation policies which can be found on the hotel’s website and booking site. Please read and understand the hotel's policies prior to making a hotel booking.

A list of suggested hotels and preferential rates secured for summit delegates has been published on the summit website, click here.

We encourage delegates to book their accommodation and flights early to avoid limited availability.

The summit organiser, secretariat, staff and/or its agents and others working under its authority do not accept responsibility for any accommodation booked by delegates.

DO I NEED TO RSVP TO THE SOCIAL EVENTS?
Registration as a delegate, sponsor or exhibitor attendee does not automatically constitute as confirmed attendance for any social events during the course of the summit. Every attendee (even those entitled to complimentary registrations) must respond in the affirmative as attending social functions by selecting options during the online registration process. Places at social functions are not held if an affirmative response is not received to the attending option.

As alcohol is on offer, all social functions are classed as a licenced event. The venue’s alcoholic beverage license requires that venue staff shall: (i) request proper identification (photo ID) of any person of questionable age and refuse alcoholic beverage service if the person is either under age or proper identification cannot be produced, and (ii) refuse alcoholic beverage service to any person who, in the venue’s judgment, appears intoxicated.


DOES THE REGISTRATION FEE INCLUDE INSURANCE?
Registration fees do not include insurance of any kind and delegates shall be regarded in every aspect as carrying their own risk for personal injury and loss or injury to property, including baggage during the summit. It is strongly recommended that delegates take out their own general travel insurance. It is suggested that the insurance policy should also cover loss of fees/deposit, airfares, accommodation charges, medical expenses, loss or damage to personal property and repatriation expenses. The insurance should cover loss arising from the cancellation of the summit by the organisers or a person’s inability to attend due to any reason whatsoever. No responsibility is taken by the summit organiser, secretariat, staff and/or its agents and others working under its authority for any person not holding insurance and any loss in this regard.


WILL THERE BE PHOTOGRAPHY AND VIDEOGRAPHY AT THE SUMMIT?
Please note that photographs and video will be taken throughout the summit and at the social events. These will be used for promotional activities including display on websites and social media platforms. If you do not want your photograph or any video footage taken, or used, you are required to formally advise the summit secretariat in advance by email.


WHAT ABOUT SUMMIT SECURITY?
The summit organiser, secretariat, staff and/or its agents and others working under its authority accept no liability for personal accident or loss or damage suffered by any participant, accompanying person, invited observer or any other person by whatever means. Nor do we accept liability for any equipment or software brought to the summit by delegates, speakers, sponsors or any other party. Please protect your personal property. Do not leave laptops, cameras, and other valuable items unsecured. Be conscious of individuals who appear out of place and do not wear a summit name badge. Advise summit secretariat staff if this does not occur. If you have any questions, please contact the summit secretariat.


I HAVE SPECIAL DIETARY REQUIREMENTS - WHAT DO I DO?
Please advise the summit secretariat of any special dietary requirements when you register for the summit. Caterers at each function will be informed and suitable food for registered dietary requirements will be available. If you are unsure, please don’t hesitate to ask staff at the registration desk.

IMPORTANT - If your dietary request relates to a life-threatening allergy, please ensure that you advise the organisers as soon as possible.


I AM A SPEAKER, WHAT SHOULD I DO?
Please send your PowerPoint presentation to the summit secretariat by Friday, 30 June 2023.

Any changes can be provided to the summit secretariat up until Thursday, 13 July 2023 after this time please bring your PowerPoint presentation with you to the summit.

Prior to the summit all speakers will receive communication regarding an on-site briefing to meet with their session chair, audio visual technician and to familiarise themselves with the room and the audio-visual equipment.

Speaker rehearsal allocations are available each day prior to the summit commencing, during morning/afternoon tea breaks and at lunch. If you would like to confirm a rehearsal allocation, please contact the summit secretariat prior to the summit to arrange.

All speakers must present themselves to the summit secretariat on arrival to collect their summit credentials.


SOCIAL MEDIA
Recording of presentations and workshops at the summit is not permitted under any circumstances, this includes any form of media, including but not limited to audio recordings, video recordings, or literal transcripts unless you acquire a written consent.

You are encouraged to use social media, such as Facebook, Instagram, Twitter, LinkedIn Google+, Snapchat and blogging at the summit as a way to summarise, highlight, review, critique, and/or promote the presented materials, or the summit in general, on the condition that: copyright law is observed, verbatim information is limited to a few quotes, and the author or speaker is referenced and cited appropriately. Please bear in mind that presenters have invested many hours in the development of materials for the summit and copyright laws apply.

Out of respect for the other participants, we ask that loud electronic devices be silenced, though they do not need to be switched off, so that they may be used to tweet, post or take notes in accordance with the above stated policy.

We encourage delegates to:
• Blog, post, tweet, Instagram, Snapchat about what you are hearing and seeing
• Talk about products and services you see being showcased
• Share photographs
• Provide feedback to the summit secretariat
• Keep criticism constructive
• Hashtags include #postoperativesummit  #thehiddenpandemic

We request delegates to refrain from:
• Using audio and/or video recording devices during sessions.
• Capturing, transmitting, or redistributing syllabus materials or the bulk of the material presented in a session. Doing so infringes on the intellectual property rights of the speakers.
• Engaging in rudeness or personal attacks.


WHAT ARE THE SUMMIT TERMS AND CONDITIONS?
Summit terms and conditions can be viewed here.